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The Roots of Real Leadership Series: From Noise to Signal through Profound Knowledge
Systems, Variation, Knowledge, Psychology—managed in isolation, they are just noise coming from different parts of the organization. Deming's SoPK is the lens that synthesizes them into a clear, navigable signal. Ultimately, real leadership is not about personality; it is about intentionality. In Take Your Lead, we propose that every leader has a Leadership Platform—a structure of values and principles that supports the weight of the organization or group they lead—whether th
Richard Dillard
Feb 224 min read


The Roots of Real Leadership Series: Cultivating Excellence - Uprooting the Snares of Perfection
The Kintsugi Bowl. This is the perfect metaphor for the "Inelegant Learner" and rejecting perfectionism. The bowl has been broken, but instead of hiding the flaws, they are repaired with gold, making it more beautiful and resilient than before. There is a subtle but dangerous line between Excellence and Perfection—one that often determines whether a leader builds a legacy or a bottleneck. In The Roots of Excellence, Dr. J. Clayton Lafferty identified a "Passion for Personal E
Richard Dillard
Feb 153 min read


The Roots of Real Leadership Series: Drive Out Fear (Why "Boss Watching" is a Fatal Failure)
Of Deming’s famous 14 Points for Management, perhaps none is more critical today than Point #8: "Drive out fear, so that everyone may work effectively for the company." In Take Your Lead, we examine how fear permeates the modern workplace. It is often a silent, insidious rot, though it occasionally flares into outright terror. Regardless of its intensity, fear inevitably breeds a phenomenon Dr. Gary Fellers termed "Boss Watching." This behavior, sometimes referred to as learn
Richard Dillard
Feb 82 min read


The Roots of Real Leadership Series: Are You Managing by "Luck" or "Cause and Effect"?
In our research for Take Your Lead, we lean heavily on the work of Dr. J. Clayton Lafferty from Human Synergistics, specifically his seminal presentation, The Roots of Excellence. One of the primary "Roots" Lafferty identified in high-performing leaders is a deep Belief in Cause and Effect. The Antithesis: Management by Magic Too many leaders operate under the belief system of the ancient Greeks: Luck, Fate, Chance, and Magic. If the quarter goes well? "We’re geniuses." (Misa
Richard Dillard
Jan 312 min read


The Roots of Real Leadership Series: Are You Building a Sandcastle or a Lighthouse?
In Take Your Lead, we explore the rigorous management philosophy of W. Edwards Deming. While famous for quality control, Deming’s most stinging critique was reserved for what he called the "Seven Deadly Diseases" of management. The most pervasive of these diseases? "Lack of Constancy of Purpose." We see this today in the "flavor of the month" leadership style. One month, the focus is "Innovation." The next, it’s "Cost Cutting." The next, it’s "Speed." When senior leaders shif
Richard Dillard
Jan 242 min read
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